Shipping Policy
UK Shipping Options
We ship all UK orders using tracked Royal Mail services, with shipping costs calculated by weight at checkout.
- Standard Shipping – Royal Mail Tracked 48
A reliable, fully tracked service aiming to deliver within 2–3 working days after dispatch. - Express Shipping – Royal Mail Tracked 24
A faster, fully tracked service aiming to deliver within 1–2 working days after dispatch.
Shipping costs are automatically calculated at checkout based on the weight of your order.
FREE UK Shipping
✨ FREE UK shipping on all UK orders over £75 ✨
Automatically applied at checkout.
Click & Collect (Free)
We offer FREE Click & Collect from our Leighton Buzzard shop.
- Select “Collect from Store” at checkout
- Collection is only available during shop opening hours
- You’ll be notified when your order is ready to collect
Market Collection
If you’d like to collect your order from one of our market days, this is absolutely fine.
Please contact us before or after placing your order to let us know which market you’d like to collect from, so we can make sure your order is ready for you.
Tracking Information
All orders are sent using a tracked service.
Once your order has been dispatched, you’ll receive tracking details so you can follow its journey.
Packaging
We take great care when packing our items, especially delicate crystals and carvings.
Where possible, we use recyclable and eco-conscious packaging, without compromising on protection.
Damaged or Missing Items
In the unlikely event that your order arrives damaged, please contact us within 48 hours of delivery with clear photos so we can help resolve this quickly.
Questions?
If you have any questions about shipping, collection, or your order, please reach out via our Contact Page, Facebook, or Instagram we’re always happy to help.